What is speech recognition over the telephone?
Speech recognition over the telephone is when you have called a phone number, and instead of a person answering the phone, you hear the computer ask you a question. This type of phone answering system is called a speech telephony server. A speech telephony server is a computer that has a large number of telephone lines plugged into it, and on top of being able to route your call and play options to you, it can recognize your speech and make the right decisions based on what you’ve said.
