What is SPAM (unsolicited email)?
Spam or Unsolicited email is any email message received where the recipient did not specifically ask to receive it. Taken by itself, unsolicited email does not constitute abuse; not all unsolicited email is also undesired email. For example, receiving “unsolicited” email from a long-lost friend or relative is certainly not abuse. The reason that it is defined separately is that email abuse takes several forms, all of which begin with the fact that the email received is unsolicited.
