What is “Solution Focused Brief Therapy” and why does Kids Help Phone use this counselling model?
The Solution Focused Brief Therapy approach acknowledges that there are built-in limitations to the scope of telephone and web counselling. Due to the fact that young people often reach out in a confused or emotional state, or with multiple issues, Kids Help Phone’s counsellors have to help them prioritize issues in order to help them effectively come up with a plan of action with regards to their current situation for themselves. Brief therapy generally means that we connect with the young person through one conversation and/or web post. Using this therapy model, counsellors attempt to remain forward-looking in their approach and they start the conversation with where the client is at currently, working towards where the client would like to get. Counsellors help the client develop a clear and realistic plan of action and to think about the priority issue. This counselling model puts callers in the driver’s seat, with our counsellors helping them navigate, at the child’s own pace, the
