What is Six Sigma / Lean Thinking?
Six Sigma, which was pioneered by Motorola and later embraced by General Electric, is: • A metric based on standard deviation; the word “sigma” is a statistical term that measures how far a given process deviates from perfection. • A knowledge-based management process for providing a better product or service more quickly and more cost effectively than our competition. • A means of reducing variation within processes.
