What is Six Sigma and how does it relate to the Quality Improvement Process?
Six Sigma is a project-centered methodology for improving work processes. The Six Sigma improvement model (Define, Measure, Analyze, Improve, Control) incorporates many well-known quality improvement techniques developed other the past fifty years. • The 14-step Quality Improvement Process provides the foundation for these projects to be successful by implementing the systems of Measurement, Cost of Quality, Corrective Action, Education, and Recognition. • Quality Education also provides the basic skills needed by employees to participate on Six Sigma process improvement teams. • PCA provides implementation consulting assistance to select and facilitate process improvement teams using the Six Sigma methodology.
