What is Site Assurance?
If you have ISDN30e lines, then Site Assurance will need to be an essential part of your disaster recovery plan. Due to BT Openreach constraints, line diverts on ISDN30e lines can only be provisioned on the next working day. Site Assurance however, for just £2.50 per line per month, allows ISDN30e diverts to a pre assigned number to be placed in a matter of minutes (maximum 1 hour). This covers you against all circumstances, such as fire, switch fault or terrorism/natural disasters. Some customers have chosen to install a 2 line multi line in a nearby director’s house, meaning that if there was an emergency, key staff could go there and not miss essential calls.