What is Sisal Rugs Direct return policy?
Sisal Rugs Direct stands behind every product we sell. If, for any reason, you are not 100% satisfied with your purchase, return it within 15 days and we will exchange it or refund the purchase price of the rug, whichever you prefer. Standard sized rugs with standard bindings may be returned for credit within 15 days. Custom size rugs are not returnable. Standard sized rugs with non-standard bindings may be returned for a 20% restocking fee. Non standard binding includes all contrasting color bindings in narrow and wide cotton, all extra-wide cotton, linen, leather and tapestry bindings. Upon receipt of the rug, we will inspect it, and if it is in like new condition, we will issue a credit. All rugs can be returned for reasons of manufacturers defect or damage. If either of these happens, we will repair or replace the rug at no charge as quickly as possible. Contact us immediately if there is a problem with you rug. How do I return a rug? Standard size and standard bound rugs: if you d
