What is Secure Email Statement Delivery?
In the financial services industry, where concerns over phishing are particularly acute, it’s proving to be more and more of a challenge to draw customers to online banking portals. Consumers are wary of notification emails linking to websites, where they are required to login to view personal account information.
Secure eStatements, created as encrypted PDFs or HTML email attachments, can only be accessed through the use of a shared secret. Security of the eStatement is fundamentally two-factor authentication, as recipients need access to their email inbox, as well as knowledge of the shared secret. Security is further enhanced by the decryption process, which is offline and local to the recipient’s computer.
