What is screen sharing and how does it work?
Screen sharing is one of the modules incorporated into our TekLink tool. It allows you to let a technician see your computer screen remotely over the Internet and share your mouse and keyboard. This way the technician can solve your problem without going into lengthy explanations on how you could do it yourself. Our support representatives cannot launch the screen sharing until you grant them an explicit permission to do so. There is no way our technicians can use screen sharing to obtain confidential or sensitive information stored on your computer or network, deliberately destroy information on your computer or network, or cause you to experience system problems. You can always stop a screen sharing session simply by pressing the Ctrl + Break key combination.
