What is SatWests return policy?
If you should encounter a problem with one of our products please contact us so we can work to resolve the problem. If a return is necessary, we will replace the product or refund its purchase price in the payment method tendered minus a 15% restocking fee. All claims must be made within a 30-day period of delivery and include the receipt; material must be returned or arrive at our warehouse in resalable condition. Refunds do not include any freight charges; we will not accept freight collect or COD shipments on returned materials. In the case of a non-defective product, the customer is responsible for paying for airtime and activation incurred. For non-defective product that is returned, a 15% restocking fee will apply.
