What is Reservation Guarantee/Deposit ?
All bookings secured through us are backed by our Reservation Guarantee. If your confirmed reservation at the villa (for which you have been issued a voucher) is not available or cannot be honored upon check-in, and no other room type that you had booked is available, immediately contact our Reservation Staff. We will arrange a room at another convenient and comparable villa and we will pay for the full cost of the first night’s stay, including any tax and service charges. Also, against a receipt, we will pay for all communication costs to our office.
