What is required to get support from Novell?
Effective February 18th, 2008, in order to receive support from Novell, you must purchase, and be current on, maintenance for the product you require support on. Academic customers who purchase product through an Academic or School License Agreement may purchase Academic Service Request packs. For information on all of Novell’s buying programs, visit http://www.novell.com/licensing/buyingprograms.html .
