What is required of the customer when submitting a Certified Operators Agreement &/or Maintenance Agreement?
A copy of the Certified Operators contract with both the owner’s and the operator’s signature must be submitted (usually 2-4 pages long). Recorded Maintenance Schedule must be notarized and then recorded at the Wake Co. Register of Deeds, with a copy provided back to us. Both of these items are required of all new LPP (Type IV) systems. Type V systems also require them. If they are required, the D screen will have a “Y” in the fields following Main: “Y” and Oper: “Y.” Once they have been submitted, change the “Y’s” to “R.” Type III systems will sometimes require a Maintenance Schedule and/or a contract with a Certified Operator. If either is required, there will be a “Y” in the Main: “Y” and Oper: “Y” fields.
Related Questions
- How do I know what maintenance the customer is required to perform keep their Lifetime Certified Service Contract in force?
- What is required of the customer when submitting a Certified Operators Agreement &/or Maintenance Agreement?
- A customer has an Open Value agreement that is due for renewal. Can they opt out of the agreement?
