What is replacement cycle for rugged devices?
A. VDC learned that over the previous 12 months, those using commercial mobile devices experienced failure rates that were almost double those of industrial device users. Over a 35％ of commercial devices had been replaced after only two years, compared to only 2％ of ruggedized devices. After three years, 80％ of commercial devices had been replaced. VDC found that the typical replacement cycle for mobile devices in mail/courier/freight respondents was 5 years for ruggedized devices vs. 3 years for commercial-grade devices, with annual costs for the industrial-grade devices being more than 47％ lower. In warehouse/distribution center use, industrial devices were replaced after 4.5 years vs. 3 years for commercial devices. The industrial devices cost almost 21％ less per year.
