What is remote online computer support?
Remote computer support, or ‘online support’, allows our engineers to remotely view your computer screen and securely fix most computer problems right through the Internet via remote control. In fact, it’s like watching your computer fix itself! This type of computer support works through ‘desktop sharing’ technology. What this means is that when you ‘log in to our secure online support center’, you can allow a supertech to ‘view’ and ‘interact’ with your computer remotely via the Web – fixing problems quick.
