What is program access? How can State and local government agencies ensure programs and services are accessible to individuals with disabilities?
As a general rule, a public entity may not deny the benefits of its programs, activities, and services to individuals with disabilities because its facilities are physically inaccessible. A public entity’s services, programs, and activities, when viewed in its entirety, must be readily accessible to and useable by individuals with disabilities. This standard applies to all existing facilities of a public entity. Public entities are not necessarily required to make all of their existing facilities accessible.
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