What is Professional Services Automation?
Professional services automation is a rising tide of customer services that is offering more and more to today’s business communities. Using professional services automation, people and providers of jobs can streamline their most hectic and headache-causing business practices and have more time to devote to creating new markets and opportunities. A company that provides professional services commonly matches people to jobs. A good example of this is a contract-employee provider. As is more and more the case these days, a business may have a short-term need for an employee with special skills. Rather than hire a full-time person, the company will want to hire a contract employee on a per-job basis. This is where the professional services company comes in. The matching up of skillset and skills demand is an often time-consuming process. The computerization of such tasks is part of the function of professional services automation. By using computers to track certain keywords in both job d
Reply: Professional Services Automation (PSA) is a recent field. Basically, this is technology that helps companies manage and integrate IT services. This involves such things as project management, relationship management (such as with contractors), resource management and so on. There is an IPO this week, called ChangePoint, which is a developer of PSA technologies. The lead underwriter is Donaldson, Lufkin & Jenrette and the price range is $8-$10 (the company plans to issue 5 million shares). The proposed ticker symbol is CPNT.
