What is Pretty Pink Pearl s return policy?
A. Pretty Pink Pearl wants you to be delighted every time you shop online. Occasionally though, we know you may want to return or exchange an item. Please note the following: • Pretty Pink Pearl reserves the rights to refuse a refund or exchange if the goods returned are deemed to have been damaged or tampered with. • Please contact Pretty Pink Pearl within 7 days of receiving your order to request a returns number, and follow the returns procedure. Failure to do so may result in Pretty Pink Pearl being unable to process your return. Please ensure all items are returned to us in their original condition. Please refer to Pretty Pink Pearl ‘s Return Policy, but below are some guidelines to follow when receiving your order. Clothing: When trying on clothing, please ensure that you are not wearing any fragrance or deodorant that may leave a scent or mark as we will only accept returns that are unworn and in its original unmarked and undamaged box.