What is Philips’ advice to owners of a Senseo® coffee maker?
Our advice to owners is to check whether their appliance is one of the affected batch. If it is, please take it to the retailer where you bought it or to a Philips Authorised Service Centre. Your retailer will arrange for a repair / exchange if you purchased the product less than one year ago. If you purchased it more than one year ago, the repair / exchange can be arranged via a Philips Authorised Service Centre.