What is PAETEC doing to help?
• Notifying our customers of suspect usage. • Providing education and suggestions to customers so they can minimize the risks. • Cooperating with other carriers and law enforcement agencies to investigate and prosecute. • Saving money for customers by detecting and blocking fraudulent calls. Back to top Social Engineering In the communications industry, a Social Engineer uses his or her conversational skills to trick an unsuspecting victim into providing access to dial-tone or other information. Once dial-tone is received on the fraudster’s end, calls can be made anywhere, for any length of time. The victim, usually a business owner, is left holding the bill. Social Engineering happens in a variety of ways: • A caller posing as an employee of the “telephone company” calls into the receptionist at ABC Company. He asks the receptionist for assistance in testing the line. He may ask to dial 9, 0, #, and then hit the “connect” key on the telephone set. The 9 will allow him to get an outsid