What is Operational Excellence intended to accomplish?
A. Our university and our campus are experiencing unprecedented fiscal challenges; now more than ever we must redouble our efforts to ensure that as many of our resources as possible are directed toward the academic and research endeavors that are core to our public mission. Operational Excellence will begin with a six-month assessment of our operations, compare them with best practices (inside the campus and among other leading organizations), provide a framework to assemble current options and develop new ones that will reduce expenses, improve service delivery, streamline work processes, and manage risk appropriately. As a community we are justifiably proud that Berkeley is known for its world-class academic and research efforts; we believe we should aspire to the same high standards with respect to the way our campus operations function.
