What is online remote computer support ?
Also known as remote computer assistance, these sites will ask you to download a software from there site. Once the software is downloaded and installed, their online computer techinician will then be able to "enter" your computer so that he can fix the computer problems himself.
Online computer support, also known as, “remote” or “virtual” online computer support is the practice of having your computer worked on by a technician over the internet. The technician can view your screen and move the mouse and keyboard safely from a remote location. The benefits of online computer support include: • Saves time: Receive help instantly without having to wait for a tech to arrive to you. No need to take the bulky computer to a shop or wait for an expensive in-home visit. • Cost savings: Our costs are much lower than sending a tech to you…. this allows us to charge more affordable prices for the same high quality service as you would receive from an on-site technician.