What is OAI and why do UCB Q-Master sites need it?
OAI is the scripting bundle, produced by NEC that allows Q-Master (and other CTI applications) to communicate with NEC PABXs. It must be purchased for every Q-Master server a client owns, to allow that server to operate. Q-Master 4 heralds a move from the out-dated Australian OAI libraries to the NECAM (U.S.) libraries. OAI licenses (including a USB dongle in each case) are sold separately in eSales studio.