What is Neighbor Rides inclement weather policy?
To ensure the safety of our drivers and passengers, either the driver or the passenger may cancel a ride by calling the office. In questionable weather, even if the driver is willing to drive, the driver will contact the passenger to confirm that he/she still wants the ride. If the ride is cancelled, the driver will contact the Neighbor Ride office. If possible, the Neighbor Ride office will remain open to handle notification of cancellations. Payments for cancelled rides are refunded by crediting the passengers account.
