What is National Customer Service Week?
National Customer Service Week is promoted and supported by the Institute of Customer Service, the independent professional body for customer service. Taking place each year during the first full week in October, thousands of Customer Service Professionals across all sectors celebrate National Customer Service Week. The aim is to highlight and recognise the crucial role played by Customer Service Professionals everywhere and to have a little fun. By hosting an event in your organisation however big or small you are sending a message to your colleagues and customers that you value the importance of customer service. Celebrate National Customer Service Week to: • Boost morale and teamwork • Reward front-line staff for the important work they do all year long • Raise company-wide awareness of the crucial role customer service plays in your organisation’s reputation and success • Let your customers know that you are committed to customer satisfaction • Recognise ‘internal’ customers and th
