What is my personal identification number (PIN) and how is it used?
Your PIN is the month and year of your retirement. It is used to access personal account information available through our Interactive Voice Response telephone system. When you call our main numbers of 410-625-5555 or 1-800-492-5909 you will be given some menu options. Menu option 2 is personal account information. Under this menu option you will be prompted to input your Social Security number and your PIN on the keypad of your touch-tone phone. This menu option provides the option you elected at retirement, your check and home addresses, and the deductions from your most recent check.