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What is my next action if I receive a CIC (Customer Response) REVIEW status?

April 26, 2017Action CIC customer Response review Status

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What is my next action if I receive a CIC (Customer Response) REVIEW status?

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A. The presence of a CIC REVIEW message indicates that you must take further action on the item before your trading partner will take your data through the data synchronization process. Read the detailed message returned from your customer and modify the data according to the instructions. Your modified product data will be resent to your trading partner automatically. Check back with your “Data Synchronization Customer Status Summary” for further feedback on your item. Repeat the process (if necessary) until you receive a CIC ACCEPT or CIC SYNCHRONIZED response.