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What is my next action if I receive a CIC (Customer Response) REJECT status?

April 26, 2017Action CIC customer reject Response Status

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What is my next action if I receive a CIC (Customer Response) REJECT status?

1 Answer

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A. The presence of a CIC REJECT message indicates that your trading partner received your product data but does not wish to carry that product or has experienced a duplicate data issue within their system. If you believe this response is in error, please contact your trading partner and reference the CIC REJECT message for the GTIN it is in response to.