What is Multi-Factor Authentication and why do we need to use it?
Multi-Factor Authentication (MFA) is required by our Federal regulator in order to protect members using online services. MFA is a combination of a phrase, an image and challenge questions that you select to validate that you are accessing the correct site when using an unregistered computer. The phrase you select will show up underneath the image you select and should never be your account number or your AnyTime Access password.