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What is MobileMe apologizing for by offering a month of free service?

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What is MobileMe apologizing for by offering a month of free service?

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Apple Says MobileMe E-mail Works Now, But Users Beg to Differ By Brian X. Chen EmailJuly 30, 2008 | 12:48:40 PMCategories: Apple, Internet Mobileme_box2 Apple on Tuesday announced it had fully repaired an e-mail outage in its MobileMe internet service, but some users in Apple support forums were still reporting problems as late as Wednesday morning. Apple’s MobileMe service offers both e-mail and data synchronization for users, who pay $99 a year for the service. In the two weeks after its July 17 launch, email outages affected 20,000 users, Apple has said. In some cases, users said that they had lost their entire archives of past e-mail messages, as well as not receiving new messages. In its prior blog announcements, the MobileMe team said 10 percent of mail received between July 16 and 18 may have been lost forever, but the team’s Tuesday posting implies these messages were recovered as well. The team also launched a chat service to aid users still affected. “We have completed restor

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