What is Mobile Device Management?
Mobile Device Management (MDM) provides the ability to improve mobile device functionality by updating firmware, changing configurations and managing software over the air (OTA). It may also provide the ability to retrieve information from a device for troubleshooting or later reporting and trend analysis. MDM optimizes mobile device functionality, ensures better interoperation with the operators network and decreases time to market while reducing operating expenses and increasing customer satisfaction.
Mobile device management is a collective term that has to do with tools utilized to handle the distribution of data, applications, and settings on various types of mobile devices. One good example would be the tools that make the functionality of mobile phones possible. The end goal of mobile device management is to make use of these tools in a manner that provides a high level of working efficiency to the device, but does so with a minimum of expense and maintenance required. Mobile communications devices function with a combination of local and remote components that must be configured to interact if the device is to work properly. As a basic set of components, the process of mobile device management will include the oversight of some sort of server component and a client component. The server is what receives and transmits the management commands to the actual device. At the opposite end, the client component receives the commands, relays the data to the appropriate programs running
