What is Microsoft Dynamic CRM?
Importance of CRM software let Microsoft to come out with a multi-lingual CRM package which is emphasized mainly on Marketing, Sales department and help desk. Being marketed as XRM platform Microsoft Dynamic CRM is intended to fulfill the custom needs and different industry demands. Dynamic CRM is an application which had been made on core idea of client – server model. It is more like SharePoint which works mainly on web services interfaces. Clients can access MS Dynamic CRM by using a thick client plug-in or by using a supported browser type. Microsoft recommends Internet Explorer for a result with Integrity levels satisfied.
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