What is membership information used for at Maplesoft?
For over 20 years, Maplesoft has helped people work better with math, and there is now an extensive number of commercial organizations and academic institutions that use Maplesoft products. Through the years, as the community grew and the products improved with new features, a major problem emerged. Though the institutions and companies continued to purchase new versions, end-users have not always been aware of new products, releases, services and resources. The impact of this is quite serious: end-users continue to struggle with old problems and bog down their internal support networks, and poor advice on the best way to use the products circulates through informal channels.