What is MARP, and why would I want to activate it?
I’ve heard this question many times, and it amazes me sometimes that this feature is still optional. I frequently find systems with MARP (Multiple Appearance Redirection Prime) not activated, but I can’t think of a single reason NOT to activate it when the system is first installed. MARP only applies to situations where one extension appears on more than one phone. This is commonly called a Multiple Appearance DN (Directory Number). You might find this arrangement on a boss’s phone and his secretary’s phone when the boss wants the secretary to answer calls for him while he’s busy (or at the golf course). This is a useful strategy for some manager/secretary situations where the secretary needs to have full control over the boss’s calls, or where the secretary just needs to know when the boss is on the phone.Before MARP, it was a puzzle to figure out which phone would have control over the behavior of the shared DN.
I’ve heard this question many times, and it amazes me sometimes that this feature is still optional. I frequently find systems with MARP (Multiple Appearance Redirection Prime) not activated, but I can’t think of a single reason NOT to activate it when the system is first installed. MARP only applies to situations where one extension appears on more than one phone. This is commonly called a Multiple Appearance DN (Directory Number). You might find this arrangement on a boss’s phone and his secretary’s phone when the boss wants the secretary to answer calls for him while he’s busy (or at the golf course). This is a useful strategy for some manager/secretary situations where the secretary needs to have full control over the boss’s calls, or where the secretary just needs to know when the boss is on the phone.Before MARP, it was a puzzle to figure out which phone would have control over the behavior of the shared DN. That’s why MARP was invented – to make it easier to be certain what phon
