What is mail relaying and does Charter allow this practice?
Mail relaying is the practice of using Charter mail servers to send mail (SMTP) from non Charter IP space or from domains not hosted by Charter Communications. Relaying is not allowed by Charter. If a Charter customer is using their laptop outside the Charter network, they should use http://webmail.charter.net or change the outgoing mail server setting on their mail client to match the outgoing mail server of the service provider they are using.