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What is Live Chat Software?

April 26, 2017chat live Software

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What is Live Chat Software?

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Live Chat software, provided by various vendors, allows your website visitors to initiate a chat session with your company staff (chat operators) from an icon placed on your company’s website. Live Chat also enables you to monitor visitors on your website. You will be able to see in real time the geographical location and duration of their visit. Typically the chat operators have to stay online on their computer to receive chats from your website.

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Live Chat Software is software used by online businesses for their company representatives to communicate with their website visitors in real-time.

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Live chat software is used for online communication between website operator and visitors to provide live help and live support to all the website visitors and online customers in real time.