What is LIG credit / return / non-return or exchange policy?
All handbooks in perfect, unopened, resaleable condition (in the original shipping material), ordered in genuine error or duplicated in error, can be canceled, within 14 days of placing the initial handbook order for a prorate refund, less costs. If you intend to return an unopened, unused handbook, you must first contact us for return and shipping instructions. 7b.Credit / Changes to Trading Conditions We will access an appropriate credit less shipping, insurance, demurrage and handling charges once the returns are accepted, inspected and processed (it takes about 6-12 weeks). When an entire set or sets of the 12 / 24 / 33 / 55 Handbook volumes or set or series is printed-on-demand (POD) then no returns are permitted and no claims are processed. Cancellations or order changes occurring during ‘shipping-in-process’, transit or while ‘shipped in transit via bonded warehouses’ would generate and require additional costs of reshipping, reinsurance and appropriate warehouse demurrage charg