What is Lenovos Return policy?
Lenovo will accept the return of unopened product provided that within 7 days of the product being delivered you obtain a Return Merchandise Authorisation (RMA) by calling the Lenovo Return Centre (LRC) on 1300 557 073 – Option 2. Lenovo reserves the right to charge a 20% restocking fee for returns of unopened product. You must deliver all the product, documentation and accessories intact and in their unopened original packaging along with the RMA, shipping label and a copy of the invoice to the address advised by the LRC within 10 days of the date of the RMA. If your package is lost or damaged in transit you are liable for all such loss or damage. Lenovo’s return policy excludes Lenovo Services and third party (non Lenovo) products including software, in which case you need to contact the third party directly. If you placed the order using a credit card the refund will be made to that credit card. Other methods of payment will be refunded via cheque/ direct transfer to your nominated
