What is latency and why is it important on a VoIP Network?
Latency is the length of time it takes for your words to be received by a listener at the other end of a phone connection, typically expressed in milliseconds. According to a white paper from Brooktrout Technology, latency starts to affect phone conversations when it exceeds 150 milliseconds each way, and is unacceptable when it exceeds 450 milliseconds (nearly half a second). The company recommends engineering a VoIP system so that latency is always below 200 milliseconds and suggests some ways to accomplish this task here. More…
