What is JOIs policy on calling in prescription refills after business hours?
For your protection, JOI’s policy is that all medication refills be handled during the course of the business day when your physician has access to your chart. This allows your physician to check for drug allergies, as well as other medications you may be taking; therefore, preventing the potential for drug interaction. However, there are exceptions that may require a prescription to be called in after business hours – perhaps for surgery patients. You are encouraged to monitor your medical supply and allow a minimum of 24-hours for prescription refills to be called into the appropriate pharmacy.
