What is it that motivates employees?
For state sector employees the most important factors (priorities) are job content, competency and career development, reputation, working environment and teamwork, as well as management.[2] For local authority employees the most important factors (priorities) are job content, working environment, esteem, user contact, competency development. Direct comparison cannot be made between the lists of motivating factors from the two surveys, but it is significant that for all groups surveyed job content is the most important factor in terms of motivation. In both surveys working environment and competency development rank as the 4th or 5th most important factors. Since motivation is related to job content, job tasks, team work, management and working environment, it means motivation can easily be undermined. If the driving force – the fuel – for delivering work and solving problems at a high level of quality is to be maintained and developed, then good working conditions and competent manage