What is ISO 9001:2000?
ISO 9001:2000 is an international standard, recognized throughout the world for establishing a business management system. ISO 9001:2000 is applicable to any manufacturing and service organization and provides a focus on system performance and ongoing improvement. Created by the International Organization for Standardization, ISO 9001:2000 is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, fact based decision-making and mutually beneficial supplier relationships. When fully adopted, these principles have been proven to enhance organizational performance. Benefits of Registration to ISO 9001:2000: • Enables your organization to become more cost-effective, efficient and resilient to change. • Requires your organization to monitor and improve key business and customer satisfaction measures. • Improves internal communications.
