What is involved in servicing a retractable?
The SRL is completely disassembled, cleaned and inspected. All components are checked for wear, corrosion or other damage. The braking elements, which are critical to absorbing the energy of a fall, are adjusted to specification. The cable is inspected for wear, frayed wires, kinks or improper twist. Webbing is also closely inspected for wear, burns or chemical degradation. In either case, if wear is found, this part is replaced. According to DBI, this occurs about 40% of the time when retractables are sent in for service. After that, the unit is reassembled and tested to insure correct operation. A fresh label with new certification is applied and the unit is ready for service. If you have ever taken apart the pull starter on a lawn mower or chain saw, then you know the forces at work trying to put it all back together.
