What is involved in operations management?
In FITS operations management there are a number of functions, each covering a different area of best practice. A function is a specialist area of activity that should be carried out. Each function has a complete and separate set of materials devoted to it. Systems administration Storage management Directory services administration Print and output management Performance and monitoring Preventative maintenance Service continuity Capacity planning Capacity Planning Availability Planning Energy conservation Establishments should carry out all the functions. If you do not, you risk compromising the availability, reliability and stability of your ICT services. Many will already be carrying out some or all of the functions in FITS operations management. However, FITS operations management brings together the functions into one framework to help understand clearly all the activities that establishments or their suppliers should be doing.
