What is involved in a Noise Investigation?
The Council will not take anonymous complaints of noise disturbance, but complainants can be assured that their details are confidential. The Council’s Environmental Health Unit will try in the first instance to resolve any complaint informally. The alleged noisemaker will be contacted and given advice. If this approach is unsuccessful the complaint will be formally investigated. During a formal investigation the alleged noisemaker is contacted and notified of the procedure. The complainant will be required to keep noise monitoring record sheets (provided by the Environmental Health Officer) for a minimum period of three weeks. These sheets will show the extent of the problem. If, on completion of this information, it indicates that a problem may exist, an Officer will attempt to gather independent evidence. This can be done by setting up noise monitoring equipment to record and measure the offending noise and by Officers witnessing the noise when it is happening and measuring it. If t
