What is Internet Commerce?
(Source: K Cowan, Orion Technologies) The Survey The basis of this paper is a survey of the SME sector in the Illawarra region. Surveys were sent to the approximately 800 organisations that are members of the Illawarra Business Chamber with 245 responses returned, a rate of approximately thirty one percent (31%). The Telstra (1998) study provides the basis for the questions in the survey allowing credible comparison of findings. The survey consists of four sections. The first section is general information and includes questions about business characteristics and current use of computers and Internet technologies. The second section enquires to the respondents use, or interest in, the different levels of I-Commerce capability. Section three asks about the geographic location of customers and expectation by trading partners to introduce I-Commerce. In the final section a ranking of the perceived benefits and barriers is obtained. Characteristics of Survey Participants All respondents to
