What is InQ about?
Bernard Louvat: Basically we are a technology based service company providing turnkey online sales and marketing solutions to increase e-commerce revenues. We provide people on websites to sell product and services via instant messaging. We charge on cost per acquisition, not cost per lead, and offer a proven ROI solution to increase online revenue by more than 20 percent in the Fortune 500, in less than 30 days. Our services provide 20 to 1 revenue to acquisition cost, which is typically three times lower than the phone channel for our clients. Our solution has been has been adopted by industry leaders including telcos, and companies such as Cendant and AOL. We focus on market segments that use sales people offline retail, telecom, cable, financial services, travel, B2b, and healthcare. BK: So you provide live people in a call center for your services? BL: Our value proposition consists of three parts a technology platform, which we bring to the table to manage the chat interaction, a
