What is included with the free technical support?
We provide free telephone support for troubleshooting issues concerning an inability to connect to the Internet or receive mail. This support includes reviewing your computer TCP/IP and/or email settings and guiding you through the process of establishing a connection to our servers. Term and hourly support packages are available for: troubleshooting hardware problems, hardware installation, PC usage training, software installation, software support (some restrictions), virus detection and removal, and general PC maintenance.