What is included in Xerox Mortgage Services’ service and support offerings?
Xerox Mortgage Services provides service and support second to none. Having completed more than 100 successful paperless implementations, the Xerox Mortgage Services team helps customers every step of the way. A proven implementation process, beginning with an in-depth ProcessMap session, ensures maximum efficiency and positive results. The account manager assigned to your account will then assist with the solutions configurations to match your business needs and process. Prior to taking the solutions live, Xerox Mortgage Services will provide your team with the necessary training to encourage solution adoption. Following the go-live, Xerox Mortgage Services will continue to be involved, ensuring user satisfaction. In addition, Xerox Mortgage Services has top-notch support available from 8AM to 8PM, ET. Additional 24×7 support is also available. To reach Xerox Mortgage Services Technical Support, contact XMS-BlitzDocsSupport@xerox.com or call 877-200-8700.