What is included in cleaning the piano?
The cleaning usually refers to just the inside of the string area on a grand piano which is called the “belly” of the piano. Everything you see there would be cleaned including: the tuning pin area under the music desk (where you set your sheet music), the strings themselves, assessable parts pf the soundboard (under the strings), the plate (big metal thingamajig holding the strings) and the inside rim around al of this. Generally we do not clean the exterior finish and hardware. That would be a job for a finish repairman or touch-up technician.